Privacy Policy

🔒 Privacy Policy for TheBookshub

 

Effective Date: November 25, 2025

This Privacy Policy describes how TheBookshub  which operates an online bookstore (via WooCommerce on WordPress) and a physical retail location, collects, uses, protects, and shares your Personal Information.

 

1. The Data Controller and Contact Information

 

The Data Controller responsible for the processing of your personal data is TheBookshub.

• Physical Location: Urdu Bazar, [City, Pakistan]

• Phone/WhatsApp: 0322 4026482

• Email Address: Thebookshub12@gmail.com

 

2. Information We Collect

 

We collect information directly from you when you interact with our online store and, in some cases, our physical shop.

When you place an order or create an account, we collect essential data such as your name, email address, billing address, shipping address, and phone number (including 0322 4026482). This information is used to process and fulfill your book orders, communicate about your purchase, and manage your customer account.

For payments, we collect payment details which are processed securely by third-party processors (such as those for JazzCash, EasyPaisa, or credit cards). We do not store your full credit card details.

When you visit our website, we automatically collect Technical Data such as your IP address, browser type, device information, and website usage data (via cookies). This helps us secure the website, troubleshoot issues, and analyze performance.

In our physical shop, we may collect contact details only if you voluntarily provide them for special orders, loyalty programs, or specific customer requests, which allows us to notify you when an order arrives or to provide customer service.

 

3. How We Use Your Information

 

We use the information we collect for the following business purposes:

• Fulfillment of Contract: To process your order, deliver physical books to your specified address, and manage returns/refunds.

• Customer Service: To respond to your inquiries, including those received via WhatsApp (0322 4026482), and provide support.

• Marketing (with Consent): To send you promotional emails about new arrivals, sales, or bookstore events, provided you have explicitly consented.

• Security & Fraud: To protect our website and customers against fraudulent transactions.

• Compliance: To meet legal obligations related to commerce and taxation in Pakistan.

 

4. Sharing Your Personal Information (Third Parties)

 

We share your personal information only with the following third parties necessary to run TheBookshub and fulfill your orders:

• Payment Processors: To securely process payments via gateways like JazzCash, EasyPaisa, or credit card networks.

• Shipping & Logistics Providers: To deliver your books. This includes sharing your name, shipping address, and phone number.

• Marketing/Analytics Services: To analyze website traffic and optimize our operations.

We do not sell or rent your personal information to third parties for their independent marketing purposes.

 

5. Cookies and Tracking Technologies

 

We use cookies to enhance your shopping experience, such as keeping items in your shopping cart and remembering your login details. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service, like the checkout process.

 

6. Security of Your Data

 

We use reasonable administrative, technical, and physical measures to protect your personal data from loss, misuse, and unauthorized access. However, no method of transmission over the Internet or electronic storage is 100% secure.

 

7. Your Rights

 

You have the right to request access to the personal data we hold about you, to request corrections to inaccurate data, or to request the deletion of your personal data, subject to any legal retention requirements. Please contact us using the information in Section 1 to exercise these rights.

 

8. Changes to This Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.