Terms of Service

📜 Terms of Service for TheBookshub

Effective Date: November 25, 2025

Welcome to TheBookshub! These Terms of Service ("Terms") govern your use of our online store (the "Website"), operated via WooCommerce on WordPress, and your purchases made at our physical location in Urdu Bazar. By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By placing an order on our Website, visiting our physical shop, or otherwise using our services, you confirm that you are at least the age of majority in your province or state of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

2. General Conditions

a. Service Availability: We reserve the right to refuse service to anyone for any reason at any time. b. Accuracy: We strive to ensure all information regarding pricing, product descriptions, and availability is accurate, but errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order). c. Communication: By using our services, you consent to receive communications from us electronically, including communication via phone or WhatsApp at 0322 4026482, regarding your orders or account.

3. Products and Orders

a. Product Descriptions: We attempt to be as accurate as possible in the descriptions of our products. However, we do not warrant that product descriptions or other content are fully accurate, complete, reliable, current, or error-free. b. Pricing: All prices displayed are in Pakistani Rupees (PKR) unless otherwise noted. Prices are subject to change without notice. c. Order Confirmation: Receiving an electronic or other form of order confirmation does not signify our final acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receiving your order to accept or decline your order for any reason. d. Digital Rights: For any digital products (e-books, courses) sold (if applicable), the purchase grants you a non-exclusive, non-transferable license for personal use only. Copying, sharing, or reselling digital products is strictly prohibited.

4. Billing and Payment

a. Payment Methods: We accept various forms of payment, including credit/debit cards, bank transfers, and local payment gateways such as JazzCash and EasyPaisa. b. Security: By submitting payment information, you represent and warrant that the information is true, correct, and complete. Your payment transactions are handled by secure, third-party payment processors, and we do not store your sensitive financial data (like full credit card numbers).

5. Shipping and Delivery

a. Risk of Loss: The risk of loss and title for all items purchased from TheBookshub passes to you upon our delivery to the carrier. b. Delivery Times: Delivery times are estimates only and are not guaranteed. We are not responsible for delivery delays caused by external factors (e.g., courier issues, weather, public holidays). c. Incorrect Address: You are responsible for providing the correct and complete shipping address. We are not responsible for orders delivered to an incorrect address provided by you.

6. Returns and Refunds

Our policy regarding returns, exchanges, and refunds is governed by our separate Refund and Return Policy, which is incorporated into these Terms by reference. By placing an order, you agree to the terms outlined in that policy.

7. User Conduct and Account Security

a. Account Responsibility: If you create an account on our Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. b. Prohibited Uses: You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

8. Intellectual Property

All content included on the Website, such as text, graphics, logos, images, digital downloads, and data, is the property of TheBookshub or its content suppliers and is protected by Pakistani and international copyright laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission from us.

9. Limitation of Liability

TheBookshub, its owners, and affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, or lost data, arising from your use of any of the service or any products procured using the service.

10. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [City, Pakistan].

11. Contact Information

Questions about the Terms of Service should be sent to us at [Your Primary Customer Service Email] or via phone/WhatsApp at 0322 4026482.

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